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Xiaomi Mi A3 phones started receiving notifications during the weekend that an update to Android 10 is available. However, some early adopters reported that following its installattion the phone become unresponsive.

Apparently the issues were somewhat widespread and later Xiaomi decided to pull back the update and is seeding only the security package, with the OS remaining Android Pie for now.



Screenshots of the update and the conversation with Xiaomi Customer Care
Screenshots of the update and the conversation with Xiaomi Customer Care

Screenshots of the update and the conversation with Xiaomi Customer Care

In theory, the Mi A3 phones shouldÂ’ve been getting a system-wide dark theme, new gesture navigation and better privacy controls – everything that a stock Android 10 smartphone should be having. However, one user reported that after installing the package, his screen became unresponsive.

Another user told us even if he downloaded the 1.3 GB package when he actually went to install it, the Android 10 part was missing and all he had was the up-to-date security patch.

According to Xiaomi Customer Care, there were too many complaints and now the update will be re-released once those are taken care of.

Thanks to Ali Shahbaz, Akshay Samele, Pavi Sajjaya, for providing us with screenshots and everyone else for the tips!

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