December 2, 2022

Sapiensdigital

Sapiens Digital

Automation Trends That Are Impacting the Finance Industry

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Many industries have started using automation including artificial intelligence and machine learning technologies to improve the speed and efficiency of their business operations. And the financial industry is not lagging. The employees find this new technology very attractive because it enables them to finish repetitive procedures more productively as well as simplify the complicated processes for them. Fintech companies leverage automation technology trends to minimize human error while increasing the accuracy and safety measures of their products and services.

You as a business need robust fintech solutions integrated with intelligent automation tools, it has already disrupted the fintech industry. Such automation tools and fintech trends come in handy for businesses that aim at driving such change.  

Top Fintech Automation Technology Trends:

1. Human Resources Management 

Most people have never considered automating this aspect of the fin industry but slowly it is becoming one of the most popular finance trends in 2022. Software development companies have started creating platforms that can guide and support functions like employee management. Companies in the fintech industry have now realized that their most valuable resources are nothing else but the financial professionals working for them. So it is about time that they start managing them efficiently and more thoughtfully. 

2. Mobile

Most industries have started considering mobile-oriented tech as a core part of their operational necessity. They know that their ability to get the work done relies heavily on it. So they are now using software programs that can boost their productivity and speed up the communication process. Fintech companies were once thinking of mobile as some sort of security risk to their operations, now they are realizing that it is a way through which they can provide a flexible workflow to their employees and increase their productivity.  

3. Customer Support

Fintech automation technologies like machine learning and artificial intelligence are greatly used in offering customer services. When you integrate your internal customer relationship management systems that support the customers with certain software programs, your services would significantly become more advanced and enhanced. Many software firms like Zendesk and Fresh Desk are helping many finance agencies to reduce their workforce from the customer support departments. Importantly, these intelligent automation systems are not only improving the customer experience of the users but also the lives of the people. 

4. Billing/Invoicing

Some of the optimized solutions that are completely reinventing the way fintech is automating the business functions of a financial agency include the Stripe payment system, NetSuite advanced ERP system, and Freshbooks invoicing and billing systems. 

Although there are many agencies and businesses out there that are still clinging to the past of creating the invoices and the payments bills manually, some extreme automation systems are slowly becoming popular and taking over the world. When the usage of automation is high in any field, both the vendors and customers can benefit greatly from it. 

Vendors get to cut their costs as well as are getting paid faster than before. On the other hand, the customers get the advantages from the high efficiency of the vendors that makes them deliver high valued products at lower rates for customers to purchase. 

5. Accounting

The finance companies can now automate their bookkeeping, tax filing, and other accounting functions just like they were doing with business planning with the help of the systems like Zoho, Xendoo, and Quicken online. Here, it is not the same as the customer support services, the accounting teams including traditional software operators and bookkeepers still have a definitive role to play in this arena. But you have to accept that the accounting business is seeing a rapid change all because of the automation technology trends. 

This may indicate that the workforce related to the traditional finance software activities is going to shrink a bit when the automation tools take over their functions. Both business and the customer are going to benefit from these automated accounting operations as it will lower the costs allowing the company to deliver better value rather than spending on administration functions like accounting. 

Final Thoughts

Automation trends have a great impact on the finance industry as well as finance professionals in several complicated ways. So, it means that the employees need to gain a better understanding and get trained for different automated financial systems to make sure that they keep up with the new trends and technologies in the market. It is about time that the professionals start looking at automation as a tool to unlock great benefits rather than seeing it as a potential threat to their jobs. 



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